We reserve the right to amend these Terms and Conditions from time to time. Amendments will be effective immediately upon notification on this Website. Your continued use of the Website following such notification will represent an agreement by you to be bound by the terms and conditions as amended.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (Linked Sites), which are not operated by us. We have no control over the Linked Sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the Terms and Conditions and service contained within each such site.

Our privacy policy, which sets out how we will use your information, can be found below. By using this Website, you consent to the processing described in the privacy policy and warrant that all data provided by you is accurate.

(a) You must not misuse this Website. You will not:

(i) commit or encourage a criminal offence;

(ii) transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene;

(iii) hack into any aspect of the Service, corrupt data or cause annoyance to other users;

(iv) infringe upon the rights of any other person’s proprietary rights;

(v) send any unsolicited advertising or promotional material, commonly referred to as “spam”; or

(vi) attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.

Breaching this provision would constitute a criminal offence and We will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

(b) We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any Linked Sites.

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remain the property of We or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by us and our licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

1. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

1. DISCLAIMER OF LIABILITY

(a) Subject to any non-excludable consumer guarantees and other consumer protection provisions set out in the Australian Consumer Law, the material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.

(b) To the fullest extent permitted by law we hereby expressly excludes all warranties and other terms which might otherwise be implied by statute, common law or the law of equity and must not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites, any materials posted on those sites and any comments or representations made by us in relation to the value of player cards, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

(c) This does not affect our liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

1. LINKING TO THIS WEBSITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

1. DISCLAIMER AS TO OWNERSHIP OF TRADE MARKS, IMAGES OF PERSONALITIES AND THIRD PARTY COPYRIGHT

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with We and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to We.

1. INDEMNITY

You agree to indemnify, defend and hold harmless us, our directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms and Conditions.

1. VARIATION

We must have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services or any page of this Website.

1. INVALIDITY

If any part of the Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms and Conditions will not be affected and all other clauses remain in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause must be interpreted accordingly. Alternatively, you agree that the clause must be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

1. COMPLAINTS

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

1. DELIVERY INFORMATION

Processing Time

Your package will be shipped within the following 2 Business Days. The 2 Business Day time frame is an estimate and should be treated as such — but the vast majority of time this will be the processing time needed.

You must ensure that you enter your personal and address details correctly. We will not take any responsibility for any items delivered to an incorrect address where the details have been entered incorrectly by the customer.

The shipping of Cards is a very manual and labour-intensive process. All cards need to be encased, then bagged, tagged, packed, and finally shipped. 

Also please realise that Card Lab products are not an off-the-shelf product that can simply be placed in a bubble mailer and shipped out the next day a lot of time care and preparation goes into this process. Your patience and understanding is appreciated.

Shipping fees are charged to the customer, shipping is usually determined by the weight and size of the parcel. Additional charges may apply for oversized packages. For single orders a standard fee to our Domestic Australian website customers is added to your purchase. 

Contact us at shipping@card-lab.com.au if you have any questions regarding your parcel.

Tracking Numbers

We post via Australia Post, and have a record of all tracking numbers for all participants for security. This is sent via Australia post to your order email.

Packaging

All cards will be shipped in a box in a protective sleeve and bubble mailers for maximum protection when required. Certain orders may be shipped with signature confirmation due to value, this is available at the request of the customer. Cases or multiple boxes are shipped in boxes and adequately protected inside and out.

International Shipping

International shipping fees are charged to the customer, shipping is usually determined by the weight and size of the parcel. Additional charges may apply for oversized packages.

There are a range of options available, please contact shipping@card-lab.com.au with any questions to find out what’s available to you. We are able to provide quotations.

Postage Insurance

This is available only upon request at the cost of the customer for any high value items, please get in contact for any requests.

RETURNS AND REFUNDS POLICY

Card Lab will only agree to return and refunds in the following circumstances:

* A purchase gets cancelled for any reason.

* An order has been processed incorrectly by Card Lab.

In all other cases returns or refunds will be provided at the sole discretion of Card Lab. We do not accept refunds for goods which have been incorrectly delivered or lost or damaged by Australia Post.

For returns incorrectly processed by Card Lab, we will cover the cost of returning the incorrect item and sending you the requested item. For all other returns the shipping costs to you and the return costs are non-refundable for all orders. The cost of your items, minus shipping costs, will be refunded upon receipt of a returned item.

Any returns sent back to us without filling in our returns form will be marked ‘Return To Sender’ and will be sent back without refund or exchange. Any items not returned in original brand-new condition suitable for resale will be returned to the customer and will be ineligible for a refund or exchange.

Any orders not made via Card Lab’s website (i.e. made on a third party website or platform) cannot be returned via our website.

All returns can only be refunded to the original form of payment.

PRIVACY POLICY

Card Lab is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, social media contact and phone numbers.

This Personal Information is obtained in many ways including social media correspondence @card_lab_ via Instagram and Facebook, by telephone and facsimile, by email, and via our website www.card-lab.com.au/.

We collect your Personal Information when a purchase is made from our online store, or an account is made, for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

* For the primary purpose for which it was obtained

* For a secondary purpose that is directly related to the primary purpose

* With your consent; or where required or authorized by law.

How do we get your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return of purchase, we imply that you consent to our collecting of your personal information, and using your information for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our terms of service.

Third Parties

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years for Australian Taxation purposes.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing via @card_lab_ on Facebook and Instagram or via email www.info@card-lab.com.au/

Card Lab will not charge any fee for your access request. In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to Card Lab that your personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate and complete so that you can access the full service we have on offer. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as possible so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our privacy compliance officer at:

Instagram: card_lab_

Facebook: https://www.facebook.com/groups/658410738428552

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

1. DISCLAIMER OF LIABILITY

(a) Subject to any non-excludable consumer guarantees and other consumer protection provisions set out in the Australian Consumer Law, the material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.

(b) To the fullest extent permitted by law we hereby expressly excludes all warranties and other terms which might otherwise be implied by statute, common law or the law of equity and must not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites, any materials posted on those sites and any comments or representations made by us in relation to the value of player cards, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

(c) This does not affect our liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

SPORTS CARD POLICY: POTENTIAL LOSS

The purpose of this policy is to inform participants in sports card activities about the potential risks and losses associated with the hobby. It is important for individuals to understand the financial implications of sports card and how to engage in the activity responsibly.

Scope:
This policy applies to all individuals involved in sports card purchasing, including participants, organizers, and spectators.

Potential Loss:
1. Investment Risk: Sports card collecting involves purchasing packs or boxes of cards with the hope of obtaining valuable cards. However, there is no guarantee that valuable cards will be pulled from each pack or box. Participants should be aware that they may not always recoup the full value of their investment and may incur financial losses.

2. Speculative Nature: The value of sports cards can fluctuate based on market trends, player performance, and other factors. Participants should understand that the value of their cards may increase or decrease over time, leading to potential gains or losses.

3. It is possible for participants to get caught up in the excitement of sports cards and overspend on packs or boxes. This can lead to financial strain and potential loss if valuable cards are not obtained.

4. Engaging in sports card buying activities excessively or compulsively can lead addiction and financial hardship. Participants should be mindful of their spending habits and seek help if they feel they are losing control.

Responsibilities:
1. Participants are responsible for managing their finances and setting a budget for sports card activities. It is important and advised to only spend what one can afford to lose.

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with We and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to We.


Product Disclaimer
The advertised “hit tile” represents the series chase cards and only a percentage of the complete series, please note that you are not guaranteed one of these cards. Every release has a limited production run of up to and including /200, for transparency not all cards included in each series are listed on the “hits tile”. Please check the product description for the exact number of boxes produced per series.

This buyback product is not affiliated with, endorsed or licensed by or connected to the WWE. Any use of the name(s) of a league(s), team(s), organization(s), and/or individual(s) is used for identification purposes only. There is absolutely no intent to challenge any copyrights or trademarks. All copyrights are the property or their respective owners.

You agree to indemnify, defend and hold harmless us, our directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms and Conditions.

We must have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services or any page of this Website.

If any part of the Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms and Conditions will not be affected and all other clauses remain in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause must be interpreted accordingly. Alternatively, you agree that the clause must be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Processing Time

Your package will be shipped within the following 2 Business Days. The 2 Business Day time frame is an estimate and should be treated as such — but the vast majority of time this will be the processing time needed.

You must ensure that you enter your personal and address details correctly. We will not take any responsibility for any items delivered to an incorrect address where the details have been entered incorrectly by the customer.

The shipping of Cards is a very manual and labour-intensive process. All cards need to be encased, then bagged, tagged, packed, and finally shipped. 

Also please realise that Card Lab products are not an off-the-shelf product that can simply be placed in a bubble mailer and shipped out the next day a lot of time care and preparation goes into this process. Your patience and understanding is appreciated.

Shipping fees are charged to the customer, shipping is usually determined by the weight and size of the parcel. Additional charges may apply for oversized packages. For single orders a standard fee to our Domestic Australian website customers is added to your purchase. 

Contact us at shipping@card-lab.com.au if you have any questions regarding your parcel.

Tracking Numbers

We post via Australia Post, and have a record of all tracking numbers for all participants for security. This is sent via Australia post to your order email.

Packaging

All cards will be shipped in a box in a protective sleeve and bubble mailers for maximum protection when required. Certain orders may be shipped with signature confirmation due to value, this is available at the request of the customer. Cases or multiple boxes are shipped in boxes and adequately protected inside and out.

International Shipping

International shipping fees are charged to the customer, shipping is usually determined by the weight and size of the parcel. Additional charges may apply for oversized packages.

There are a range of options available, please contact shipping@card-lab.com.au with any questions to find out what’s available to you. We are able to provide quotations.

Postage Insurance

This is available only upon request at the cost of the customer for any high value items, please get in contact for any requests.